first January 2003, entered into force amendments to the Act of July 27, 2002, whose contents are specific conditions for consumer sales and changes in the Code civilian. The main reason for these changes was to bring Polish law to the standards that apply to the European Union. With this, consumers have gained more rights, and rights have been severely reduced as dealers and distributors.
These provisions, however, did not affect in any way, sales of services.
vendor liability
This seller is responsible for any non-conformity. This responsibility is much greater than it was before the introduction of the new law. So it may happen that a seller will be responsible the condition of the goods whose usefulness can not even check.
Goods, which is available for sale must meet the following requirements. Necessary for the product bears the information for the consumer. It must be clear and bright, be in Polish. In addition, the price necessarily, as a unit and detailed Instukcja service.
As for the user, and for any errors that are in it are the responsibility of the vendor.
Consumer Claims
If the consumer finds that the goods you bought clearly does not meet certain requirements, be entitled to this by:
- have a request a free repair or replacement of the product. If this is not fulfilled by the seller client may request a price reduction or rescind the contract.
consumer is protected by a presumption, by which any non-compliance of the product with the contract, for a period of six months after purchase.
terms of limitation for claims investigation and
Seller is responsible for the product for two years from its sale. Non-compliance of goods with the contract the client must report no later than two months from the date of purchase. Seller has two weeks to respond to the assertion consumer. Consumer's claim is barred after one year from the time of the finding. Prescription can not be completed earlier than two years after the date of delivery.
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