When you use the banking services you ever came across the problems of improper payments made by ATM or poor operation carried out with a credit card or payment of any dispute with the bank, we can look for support in the banking arbitrator . Consumer Arbitration
banking is undoubtedly one of the fastest and cheapest ways to enforce their claims.
banking arbitrator was somehow "brought to life" by the Polish Bank Association. Its features are independent and the fact that it is not subject to any institution.
fact that may surprise some is that the referee can not be consulted by the bank during a personal meeting face to face. Contact can only mail, telephone or by e-mail.
The arbitrator's ruling, we can wait up to two months, but no longer. His decision is final and can not appeal it.
The only way we could challenge the arbitrator's opinion the bank is to enter with him to court.
What information should include a proposal?
- requesting personal details along with a contact number,
- indication of the bank, whose services were not satisfied,
- write what we want and justification
- attachments, especially copies of necessary documents,
- determine the amount in dispute,
- ; document being confirmation that the completed complaint procedure or a statement that for thirty days will not receive a response to the statement.
What are the conditions under which the arbitrator hearing the case?
- issue may be the sum of not more than eight thousand,
- ; matter has not yet hit the court,
- claim comes from a time not more ancient than the year 07/01/2001,
- complaint relates to a bank that is affiliated with the Union of Polish Banks,
- ; action does not concern benefits that belong to the Treasury,
- complaint is a charge for 50 PLN.
0 comments:
Post a Comment